Privacy Policy for Seraphic Travel and Tours
This Privacy Policy describes how Seraphic Travel and Tours collects, uses, and safeguards the personal information of its customers and website visitors. By using our services or accessing our website, you consent to the collection, use, and disclosure of your personal information as described in this policy.
Information We Collect:
1.1 Personal Information: We may collect personal information such as your name, contact details (including address, phone number, and email address), passport information, travel preferences, and payment information when you book a travel service or interact with our website.
1.2 Website Usage Information: When you visit our website, we may collect information about your IP address, browser type, operating system, referral source, pages visited, and the duration of your visit. We may use cookies or similar technologies to collect this information.
Use of Information:
2.1 Providing Travel Services: We use the personal information we collect to facilitate travel bookings, reservations, and other travel-related services requested by you. This includes sharing necessary information with airlines, hotels, transportation providers, and other third-party service providers involved in your travel arrangements.
2.2 Communication: We may use your personal information to communicate with you regarding your bookings, provide travel updates, respond to inquiries, and send promotional offers and newsletters. You can opt-out of receiving marketing communications at any time.
2.3 Customer Support: We may use your personal information to provide customer support and assistance, including resolving any issues or complaints you may have.
2.4 Improving Our Services: We may analyze the data we collect to improve our services, enhance the user experience, and develop new offerings. This may involve using anonymized and aggregated data for statistical purposes.
Data Retention and Security:
3.1 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
3.2 Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We employ physical, technical, and administrative safeguards to maintain the confidentiality and integrity of your information.
Sharing of Information:
4.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and can only use it for the purposes specified by us.
4.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, or enforce our policies.
Third-Party Links:
Our website may contain links to third-party websites or applications. Please note that we are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.
Your Rights:
You have the right to access, update, correct, and delete your personal information held by us. If you wish to exercise these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided at the end of this document.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Seraphic Travel and Tours
M.Celestia
+960 9655177
info@seraphictravelandtours.com